What We Collect and Why We Hold It
We collect your name, email address, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket — when you create an account or make a transaction. Device data such as your browser type and IP address is logged automatically each
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time you connect, helping us flag unusual login attempts and protect your wallet. We do not sell your personal data to third parties. Payment details linked to bKash, Nagad or Rocket are passed only to those payment processors to complete your transaction and are not stored
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on our servers beyond what settlement requires. We may share data with regulatory bodies if required under applicable law, but only to the extent the law demands. Your account transaction history is held for as long as your account is active and for a period after
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closure as financial record-keeping rules may require in eligible regions. If you believe data we hold is inaccurate, you have the right to ask us to correct it. Where local law and your eligible region permit, you may also request that we restrict processing or delete
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your record entirely. Every request is handled through our support channel, not by automated tools alone.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.